Frequently Asked Questions About Tivimate Pro
Clear, practical answers about Tivimate Pro, playlists (M3U/Xtream Codes), EPG, and how our IPTV subscription works with popular IPTV players.
Choosing an IPTV subscription can be confusing, especially if you want to use a specific player like Tivimate. This page covers the most common questions about setup, devices, payments, Premium, and support so you can see how everything fits together before you decide.
Our Mission as an IPTV Service Provider
The aim of this project is to make it easier for viewers to enjoy stable IPTV without having to hunt for random playlists or guess which IPTV provider might still be active next month. By focusing on clear information, straightforward pricing, and practical Tivimate setup guidance, we try to remove as much friction as possible from getting your subscription working on your devices.
How This Tivimate Pro IPTV Service Came Together
Many people who wanted to use popular players like Tivimate struggled with the same problem: finding a reliable IPTV subscription to pair with the player. A lot of offers looked similar, but it was hard to know which IPTV service provider would still be around or offer support when needed.
Instead of trying to build a new player, this site was created to focus on the subscription side of the equation. The idea is to provide a clear way to purchase, set up, and maintain an IPTV subscription that can be used with Tivimate and other compatible IPTV players.
The goal is not to be the loudest brand, but to offer a calm, stable option for viewers who simply want an IPTV service that works and is explained in plain language.
Why Choose This Tivimate Pro IPTV Subscription Service?
Clear Focus on Tivimate Setup
From playlists (M3U/Xtream) to EPG basics, the service is organized around helping you use your IPTV subscription with Tivimate and other compatible IPTV players.
Balanced Channels and Contents
Plans are designed to give you access to a broad range of IPTV channels and VOD contents instead of focusing on just one niche category.
Multi-Device Flexibility
Depending on your plan, you can usually use your IPTV subscription on more than one device, making it easier to stream across your home and devices.
Honest, Human Explanations
Instead of marketing buzzwords, you get straightforward explanations about how the IPTV service works and what you can reasonably expect from it.
Support That Tries to Solve Problems
When you contact support, the aim is to give clear, practical guidance rather than scripted replies, especially during setup and troubleshooting.
Straightforward Pricing
Plans are presented so you can easily see how long each subscription lasts and how many connections it includes.
Frequently Asked Questions
What is Tivimate Pro and what does it do?
Tivimate Pro is an IPTV player interface. It does not include channels by itself. To watch live TV and VOD inside Tivimate, you add your IPTV service details (typically an M3U playlist URL or an Xtream Codes login) so the app can load your channels and EPG.
Do you own or develop the Tivimate app?
No. We do not own, develop, or represent the official Tivimate app. We are an IPTV service provider that supplies subscription credentials you can use inside Tivimate and other compatible IPTV players. The player app and the IPTV service are separate.
How do I set up Tivimate Pro with my IPTV subscription?
After checkout, we send your IPTV credentials. In Tivimate, you add a new playlist and enter either (1) an M3U playlist URL, or (2) Xtream Codes details (server URL, username, password). Tivimate then loads your channel groups and, when provided, your EPG (TV guide).
What devices does Tivimate Pro work on?
Tivimate is primarily built for Android TV-style devices, including many Android TV/Google TV boxes and Fire TV devices. If you want to watch on phones, tablets, iOS, or computers, you may need a different IPTV player app for those platforms.
Does Tivimate include channels or an IPTV subscription?
No. Tivimate is a player. Channels, VOD, and EPG come from your IPTV provider. Our service supplies the subscription credentials and the content access, while Tivimate provides the interface to browse and play it.
Can I use the same IPTV subscription on multiple devices?
Yes, depending on the plan you choose. Your subscription can include multiple simultaneous connections. As long as you stay within your connection limit, you can use the same credentials across devices (for example, Tivimate on a TV device and another IPTV player on a phone).
Is Tivimate Pro legal and safe to use?
Tivimate is an IPTV player app. Whether your viewing is legal depends on your IPTV content source and local rules. We position our service as a licensed IPTV provider and focus on secure checkout, account protection, and practical guidance. Always follow the regulations in your country.
What internet speed do I need for Tivimate streaming?
A stable connection matters more than peak speed. For HD streaming, many households do well with around 10 Mbps per active stream. For 4K, you typically need more. Wi‑Fi quality, device performance, and network congestion can also affect results.
Does Tivimate work with a VPN?
Often yes, but results can vary by VPN provider and server location. If you notice buffering or login issues while using a VPN, try another VPN location or test briefly without the VPN to isolate the cause.
Can I use Tivimate while traveling?
In many cases, yes, as long as your device can connect to the IPTV servers and your plan allows it. Your experience depends on local internet quality and applicable regional rules.
Can I change plan length or connections later?
Yes. If you want a different plan length or more connections, you can usually change this at renewal. If you need help during an active period, contact support and we will explain the options for your account.
What payment methods are accepted?
Available payment options are shown during checkout and may include major cards and other secure processors, depending on your region. Transactions are processed over encrypted connections.
Is there a free trial before I commit?
Yes. A 24‑hour free trial is available so you can test the IPTV service on your devices and inside Tivimate (or another IPTV player) before choosing a longer subscription.
What is the difference between M3U and Xtream Codes in Tivimate?
Both methods can load the same subscription. M3U is typically a playlist URL. Xtream Codes login uses a server URL plus a username and password. Many users prefer Xtream Codes because it can organize live TV, VOD, and EPG in a more structured way, depending on the provider.
What is an EPG and how do I add it in Tivimate?
EPG stands for Electronic Program Guide. It is the TV guide data that shows what is currently playing and what is next. If your subscription includes an EPG source, Tivimate can load it during playlist setup or via playlist settings.
What is Tivimate Premium and what does it unlock?
Tivimate Premium unlocks advanced player features such as multiple playlists, favorites management, UI customization, parental controls, and recording/catch-up features (when supported). Premium is a player upgrade and is separate from your IPTV subscription.
How do I activate Tivimate Premium on Firestick or devices without Google Play?
On some devices without Google Play, users activate Premium using the official TiviMate Companion app (installed via Google Play on an Android phone/tablet). After purchasing, you log into Premium in the Tivimate player and activate the device under your account.
What kind of support do you provide?
We support the subscription side: credentials delivery, connection limits, account questions, and practical setup guidance for Tivimate (M3U/Xtream, EPG). We do not control the Tivimate app itself, but we can help you confirm whether an issue is coming from the app, the device, or the connection.
What should I do if channels don’t load or the playlist fails?
First double-check the playlist type (M3U vs Xtream) and that the server URL/username/password are entered exactly. Then test your internet connection and try restarting the device. If you use a VPN, try another server location. If it still fails, contact support so we can verify your account status and credentials.
Will Tivimate work on iPhone or iPad?
Tivimate is designed for Android TV-style devices. For iPhone/iPad, you typically need an iOS IPTV player app. Your IPTV subscription can still work, but the player app will be different.
Still Have Questions?
If you still have questions after reading this page, you can reach out and ask for clarification. We're here to help you understand how Tivimate Pro setup and the IPTV subscription work in your specific situation so you can make an informed decision.